Privacy Notice

Who we are

Calibration Point is a calibration service provided by Point Safety Ltd, registered in England and Wales, company number 07628005, 42 Church Road, Banks, Southport PR9 8ET. Point Safety Ltd is the data controller for personal information collected through this website. Contact us about privacy at calibration@pointsafety.com or on 01704 228557.

What we collect

Enquiries: your name, company, email address, phone number and message when you use our contact form.
Branch registrations: your company and branch details, name, role and contact details when you register interest in becoming a partner.
Partner branch accounts: the branch email address, login details and branch reference we set up so your branch can use the Partner area.
Collection requests: branch and contact details, collection dates and details of the instruments to be collected, which may include the names of your customers.
Partner finder requests: your name, email address and postcode if you ask us to tell you when a branch near you joins.

How we use it

We use this information to answer enquiries, set up and manage partner branches, arrange collections, carry out and return calibration work, and keep records of the work we do. Our lawful bases are taking steps to provide our services at your request, performing our contracts with partner branches, and our legitimate interests in running and developing our calibration business. We do not sell your information, and we only send marketing to business contacts where the law allows, with a clear way to opt out.

Who we share it with

We use trusted service providers to run this website and our systems, including Webflow (website hosting and forms), Memberstack (partner branch logins), Microsoft (email and our job management system) and monday.com (customer records). They process information only on our instructions. Some of these providers are based outside the UK; where information is transferred abroad, it is protected by appropriate safeguards such as UK-approved contract terms. We may also share information with couriers to collect and return equipment, and where the law requires it.

How long we keep it

We keep enquiries for as long as needed to deal with them and any follow-up. We keep partner branch, collection and calibration records for as long as the business relationship continues and for up to seven years afterwards to meet accounting, quality and legal obligations.

Cookies

This website uses cookies that are strictly necessary for it to work, including a login cookie that keeps partner branches signed in to the Partner area. We do not use advertising cookies. If we add analytics in future, we will ask for your consent first.

Your rights